Reinsurance News

DXC launches AI Impact to address insurers’ most pressing challenges

8th January 2025 - Author: Beth Musselwhite -

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DXC Technology, a global technology services provider, has launched AI Impact, an initiative designed to help customers across industries innovate securely and achieve real business outcomes through artificial intelligence (AI).

DXC supports global companies in managing mission-critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private, and hybrid clouds.

For the insurance industry, DXC combines its industry knowledge, software, and business process services (BPS) with a strong network of partners to deliver solutions that support insurers’ digital transformation goals. The result is an enhanced digital customer experience, faster time to market, streamlined operations, and a solid foundation for growth.

Through AI Impact, customers can leverage DXC’s deep industry expertise and technology experience to develop solutions, services, and experiences that drive real business outcomes.

In the financial services and insurance sectors, AI Impact optimises operations—ranging from underwriting and risk assessment to claims processing and customer service. By partnering with DXC, financial institutions are using chatbots to enable human agents to respond faster and more accurately to customer inquiries by analysing thousands of documents in minutes using Generative AI.

Howard Boville, EVP, Consulting and Engineering Services – Powered by AI, commented, “AI has already captured the attention and imagination of industries everywhere. From AI agents to autonomous driving and personalized medicine, companies are taking steps to unlock value from AI, which promises to reshape our world.:

He added, “With DXC’s AI Impact approach, we are helping to push the boundaries of what AI makes possible, guided by our team of consulting, engineering and technology experts to address our clients’ most pressing challenges.”