Italy-headquartered insurer Generali has launched a new group software factory, Generali Core Tech, to advance its technological transformation.
This move aligns with the insurer’s “Lifetime Partner 27: Driving Excellence” strategic plan, that commits to harness new solutions and platforms, by building scalable, shared, and innovative platforms for business growth.
The plan foresees investments of €1.2-1.3 billion in artificial intelligence (Al) and technology to support operational efficiency, technical excellence, and customer experience.
The software factory will manage and further develop “Insurance in a Box” (IIAB) shared core insurance platform for Life and P&C, advancing the platform’s roll-out programme. It is already live in Spain and Switzerland and is currently being extended to Portugal, Hungary, Slovenia, and Croatia.
Since launch, IIAB has been instrumental in enhancing Generali’s technological agility and delivering economies of scale and scope across the insurance business. The initial perimeter of the project will cover about 15 million policies group-wide.
As a centre of excellence, the software factory will build a team of around 150 experts, adopt advanced development methodologies, with support from generative Al-powered tools, and work in close collaboration with local teams across the business units. Generali Core Tech will leverage RGl’s platform, a provider of insurance software in Italy and across Europe.
David Cis, Group Chief Operating Officer, Generali, commented, “We are excited to launch Generali Core Tech as a further example of our focus on group synergies and technological transformation as part of the ‘Lifetime Partner 27: Driving Excellence’ plan. Generali Core Tech, together with RGI, will continue to evolve the ‘Insurance in a Box’ platform shared across multiple business units.
“This will allow us to strengthen our leadership in key skills development, and support local teams in new systems development, and strengthen the use of Al/GEN Al in radically changing software development processes.”
