Global professional services firm Aon has expanded its Claims Copilot platform, rolling it out across North America, Asia Pacific and several countries in EMEA as a claims management solution.
Building on the successful pilot launched in November 2025, the expansion of Aon Claims Copilot reportedly marks a significant milestone in the platform’s global deployment and adoption.
According to Aon, the platform consolidates a substantial portion of the firm’s global claims management information into a single technology system used by its 1,800-strong team of claims professionals operating in more than 50 countries.
The firm continued, “Aon Claims Copilot brings together claims data and advanced analytics into a single, globally connected platform, enabling more consistent, transparent and data-led claims management for clients around the world.
“The platform is a core component of Aon’s broader investment in data and analytics capabilities, alongside Aon Broker Copilot and the firm’s Risk Analyzers and Diagnostics tools.”
Aon noted that it will continue to expand Claims Copilot across additional EMEA and Latin American markets over the coming months, further strengthening its role as a foundational platform within the firm’s global Commercial Risk business.
Joe Peiser, CEO of Risk Capital at Aon, commented, “Aon Claims Copilot represents our continued commitment to deliver better information, advice and solutions to clients through technology.
“By integrating these capabilities into how we manage claims, we are equipping our colleagues to deliver more consistent outcomes, identify trends earlier and help clients make better decisions across their risk and capital strategies.”
Mona Barnes, Global Chief Claims Officer for Commercial Risk at Aon, added, “Expert advocacy combined with leading analytics gives our clients enhanced visibility and control over their claims.
“As we expand the platform globally, we are improving coordination across teams, strengthening collaboration and creating a more connected, data-driven claims experience.”
