Arch Insurance North America, part of Arch Capital Group Ltd., has appointed Lauren Dieterich as Chief Operating Officer.
She will report to Brian First, President of Arch Insurance North America, and will also serve as a member of the North American executive leadership team.
Overall, Dieterich brings more than 20 years of industry experience towards the role.
In her most recent role, she served as Head of Operations and Digital, Surplus and Specialty at Crum & Forster Insurance.
She began her career in the insurance industry by working in information technology, Following on from this, she then spent a decade in commercial underwriting and management before transitioning into more broader leadership roles at Crum & Forster and AIG.
“We are so fortunate and excited to have Lauren joining the Arch team and leading operations across our specialty business units,” First said.
“Her unique analytical skillset and proven track record of successfully deploying technology and digital solutions are a great fit as we continue to scale our operations and focus on making it easy for our customers to do business with us.”
“Lauren is a superb leader and will thrive in this newly established COO role. Investing in this new, dedicated role underscores our commitment to building our capabilities as Arch continues to deliver on our brand promise of Pursuing Better Together for our producers and partners,” added Matt Shulman, CEO of Arch Insurance North America.