AXA Hong Kong and Macau has entered into an exclusive partnership with HK Express Airways to offer tailored protection to enable HK Express customers enjoy hassle-free journeys.
Kenneth Lai, Chief General Insurance Officer at AXA Hong Kong and Macau, said: “AXA has been actively expanding its insurance ecosystem and is committed to being a true partner for our customers. We collaborate with leading partners from different industries and strive to offer more personalised and tailored coverage.
“We understand that the demand for travel insurance has become more diverse. Thus, we hope to bring a seamless travel experience to our customers. As AXA’s inaugural Hong Kong-based airline partner, the partnership allows HK Express customers to effortlessly book flights and buy travel insurance through its all-in-one platform. Looking ahead, we will continue working with HK Express to explore products with comprehensive coverage and bring innovative solutions to the market.”
The exclusive “HK Express Travel Insurance” provided by AXA will be available to HK Express customers through “one click” when they book flights on the official website.
With just a single click, travellers can complete the application process, which aims to male travel preparations easier.
This tailored travel insurance provides customers with medical and related expenses: coverage up to HKD500,000; and baggage and personal belongings: HKD6,000, doubled to HKD12,000 for Japan travels (including HKD2,000 for mobile phones).
Coverage also includes rental car excess: HKD3,000, doubled to HKD6,000 for Japan travels; free coverage for children travelling with parents; and free virtual medical consultation and medicine delivery services in selected cities in Japan.
This exclusive partnership agreement between HK Express, AXA and AXA Partners, the international entity forming part of AXA Group, covers all the markets served by HK Express and the popular travel destinations for Hongkongers, including the Mainland China, Japan, Korea, Taiwan China, Thailand, Vietnam, and the Philippines.
The news of this partnership comes along with the unveiling of HK Express’ first A321neo aircraft which features AXA’s logo, marking the official launch of the partnership.
Jeanette Mao, Chief Executive Officer, HK Express, commented: “Travel insurance is a crucial component of the travel experience, and we are thrilled to partner with AXA, a leader in the insurance market, to offer comprehensive travel insurance solutions.
“For the first time, HK Express is displaying our partner’s brand on our aircraft livery, signifying our long-term strategic partnership with AXA. We are continuously exploring new ways to enhance our services and are committed to delivering a safe and enjoyable flying experience, inviting our customers to discover unique destinations across Asia with us.”
