Reinsurance News

AXA deploys secure generative AI to employees

28th July 2023 - Author: Jack Willard

AXA, a worldwide leader within insurance and asset management, has announced the deployment of AXA Secure GPT- an internal service built on Microsoft’s Azure OpenAI Service.

AXA’s in-house team developed AXA Secure GPT within three months, leveraging the firm’s collaboration with Microsoft.

The new system allows AXA employees to have access to a digital platform, in a secured and data-privacy compliant Cloud environment. It also enables enterprise-wide use of the transformative technologies of Generative AI and Large Language Models.

At the same time, AXA employees will be able to use AXA Secure GPT to generate, summarize, translate, and correct texts, images, and codes.

In its first stage, AXA Secure GPT has been made available to 1,000 employees of AXA Group Operations (AXA GO) with the aim being to roll out AXA Secure GPT to all 140 000 employees globally in the coming months.

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This new system is clearly a game changer for AXA, and clearly demonstrates how effective the firm’s collaboration has been with Microsoft.

“As a responsible insurer, we are very proud to have developed a secured platform for our employees providing access to AI at large scale and leveraging innovative solutions to better serve our customers. AXA Secure GPT will soon be a tool for our day-to-day work,” said Alexander Vollert, Group Chief Operating Officer, and CEO of AXA Group Operations.

“Use of open tools can lead to serious issues, including data leaks, security breaches and loss of intellectual property. AXA has once again demonstrated its ability to innovate fast, leveraging our cloud-based infrastructure. By doing so, AXA is becoming one of the first global insurers to develop such a platform at scale while managing potential risks.”

In other related news, AXA recently completed it’s acquisition of Groupe Assurances du Crédit Mutuel España (GACM España), a predominantly P&C and health insurance subsidiary in Spain.

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