Specialty re/insurance firm Canopius Group, has launched its Cyber Incident Management Team (CIMT), which is available to all Canopius cyber policyholders worldwide with immediate effect.
According to Canopius, the service provides comprehensive support to both insureds and brokers as they manage the disruptions caused by cyber-attacks.
The service is led by Cyber Incident Response team leaders across all three of the specialty re/insurers international business units: Brendan Helleman in London, UK; Ellen Brookes in Sydney, Australia; and Steven Wesolek in Chicago, US.
Helleman joined Canopius from Meta, where he was a case manager on the privacy and data policy team, after serving 20 years in the British Army and UK Ministry of Defence.
On the other hand, Brookes most recently served as a technical support specialist at global law firm K&L Gates. In the six years prior to taking on that role, she held senior customer service roles across a number of organisations throughout Western Australia.
In addition, Wesolek brings nearly 10 years of information security and incident response experience towards his new role.
Canopius has also confirmed that the trio of regional team leaders will be joined by six additional team members, spread across London, Sydney and Chicago. Collectively, the global team provides a 24/7 incident response service to policyholders. The team brings a vast degree of experience from diverse backgrounds including cybersecurity, corporate relationship development, and the military.
Moreover, Canopius’ CIMT is designed to provide significant improvements in the insureds first response to a cyber-attack in terms of both time to recover and quality of service.
The CIMT manages interactions with the specialist services required to deal with the impacts of the attack, such as lawyers, data forensics and PR and reputation specialists, on behalf of the insured, to return them to business-as-usual operation as soon as possible.
As part of the offering, Canopius policyholders will also obtain access to preferential rates for specialist cyber incident service providers, therefore giving policyholders access to the latest technological and professional expertise.
Matt Northedge, Global Head of Cyber & Technology, said: “The launch of Canopius’s global cyber incident response marks a significant investment in our capabilities and further specialisation of our dedicated cyber claims team. It represents another milestone in the growth of our global Cyber portfolio, wherein the focus is always to provide first class services.
“As the impact of cyber-attacks continues to grow in complexity, insureds and brokers require even closer collaboration when managing the consequences of such attacks. I am delighted to welcome our new team, who are already adding significant value and relief to our growing number of policyholders.”
