US commercial property and casualty (P&C) insurer CNA has announced the appointment of Daniel Franzetti as Executive Vice President (EVP) of Worldwide Claim, effective April 6, 2020.
He joins CNA from QBE North America, where he most recently served as Chief Operating Officer and Chief Claims Officer.
In his new role, Franzetti will be responsible for CNA’s global claim strategies and operations, reporting to Dino E. Robusto, Chairman & Chief Executive Officer, CNA.
“Dan has a proven track record of building high performing claim teams and his accomplished leadership will be instrumental in continuing to advance the competitive advantage that the claim organization represents to our company and our distribution partners, and the high level of customer service it represents to our policyholders,” Robusto said.
Franzetti has more than 30 years of experience in claims for the P&C industry, having previously held several senior roles at Zurich.
These include Chief Claims Officer for Zurich Australia Insurance Limited, Senior Vice President leading Zurich’s Claims Technical Shared Services in North America, and Head of Global Claims Vendor Management for Zurich.