Reinsurance News

Crawford acquires contents valuation service edjuster

31st August 2021 - Author: Matt Sheehan

Crawford & Company, a provider of claims management and outsourcing solutions to carriers, brokers and corporations, has announced the acquisition of edjuster, a technology-driven field and desktop contents claims handling solutions company.

handshakeedjuster operates on a proprietary contents management platform that offers contents inventory and valuation solutions for both high severity complex claims and high-volume, small claims.

Crawford explained that the acquisition of edjuster will add a digital component to its existing contents valuation service, while expanding its capabilities in North America.

“This combination will bring together Crawford’s global reach and expansive services with edjuster’s digital capabilities and niche expertise,” said Pat Van Bakel, President, Loss Adjusting, North America.

“We are excited to join forces with this established and expanding company. Their proven execution capability, strong client relationships, solid technology platform and scalable operating model will allow us to offer more robust digital services to Crawford customers.”


edjuster CEO Andy Williams also commented: “This acquisition is a tremendous fit for edjuster given the synergies between our organizations. The opportunity to become part of a much larger claims operation covering all of North America provides invaluable expertise to the Crawford suite of services and adds enormous depth and flexibility to our existing capabilities both in the field and behind the desk.”

Crawford CEO Rohit Verma added: “At Crawford, we have a relentless pursuit of service excellence, and edjuster’s ability to combine technology and people takes us one step closer to our goal to reimagine the claims ecosystem. Additionally, this combination will help us achieve our envisioned future and brand promise, making Crawford the embedded partner of choice in the insurance industry.”

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