Global Risk Solutions, Inc., (GRS), a provider of property & casualty (P&C) claims adjusting and environmental risk management solutions, has announced the retirement of William “Bill” Kramer as Chief Executive Officer of the company’s Complex Claims Solutions USA business unit (CCS).
At the same time, GRS has named Adam Humphrey as Kramer’s successor.
Kramer joined the organisation in 2020, when the company acquired William Kramer & Associates.
Kramer began his career in claims in 1978, working as a staff adjuster on a variety of property claims.
Throughout his impressive 46-year career, he has handled some of the largest and most complex losses the insurance industry has ever seen.
Before launching William Kramer & Associates, Kramer worked for both Hartford Steam Boiler Inspection & Insurance Company – now part of Munich Re Group, and Thomas Howell Group, which Crawford & Company acquired in 1996.
Humphrey, who is set to succeed Kramer, serves as the CEO of the company’s Complex Claims International business.
Humphrey joined GRS in 2021, bringing more than 20 years of expertise in managing technical and complex insurance claims worldwide.
Mike Reeves, Executive Director of GRS’ Complex Claims Solutions Group, commented: “GRS has been fortunate to have a deep bench of highly skilled claims leaders, in Bill Kramer Adam Humphrey, Rodney Winkler and others. Bill has worked in many different parts of the world, on some of the most high-profile losses in our industry. He established a global reputation as one of the market’s leading loss adjusters.”
Adding: “With Adam’s leadership supported by Rodney, the CCS USA business will remain in steady hands and all of us at GRS wish Bill well for a happy and productive retirement.”






