Allianz Insurance has announced the appointment of Ian Kershaw as Head of Motor Claims, effective July 5th.
A qualified solicitor, Ian Kershaw spent 15 years with Parabis Group, managing its defendant outsource services and heading its claimant law firm division.
After leading transformation at Parabis as a partner and operations director, Ian joined Co-op Insurance in 2016 as head of injury and third-party claims and then became head of claims.
At Allianz, Ian will be reporting to Lee Watts, head of technical claims, who commented: “Ian is a great addition to the team. His extensive experience in motor claims and his leadership skills will be a good fit at this crucial time.”
“The whiplash portal has just been launched, which will have an impact right across the industry. At the same time, at Allianz, we continue rolling out technology to enhance claims service, in particular in motor. Our Claims Hub, for instance, is about to unveil another upgrade.”
Kershaw added: “I am delighted to be joining Allianz Insurance at this exciting time, as changing regulations and car technology mean motor claims are evolving rapidly. With customer and broker expectations continuing to grow, Allianz is an organisation that is continually investing in its colleagues and technology to provide a market-leading customer journey.”
Allianz also hired Anthony Doyle from Crawford & Company, who was appointed technical claims manager for property in June.
Other recent appointments included two internal promotions as Laura Bottomley became technical claims manager for injury in the major loss team and Sharon Carter was named as supply chain manager in charge of property and legal suppliers.