Industry veteran Lynn Serpico has been appointed Managing Director, Client Engagement at Marsh, a risk advisory, insurance broking and reinsurance services firm.
Serpico brings with her more than three decades of industry experience, rejoining Marsh after nearly 17 years at Aon.
Throughout her career, she has built a reputation for transformational leadership in global client strategy, enterprise growth, and risk management across multinational organisations.
“As we continue to evolve our client service to navigate today’s most-complex challenges around risk, people, and organizational resilience, Lynn will draw on her deep expertise in client engagement, enterprise solutions, and global team leadership to further elevate our team,” Fabrice Lebourgeois, Global Head of Client Engagement at Marsh, commented.
Adding: “At Marsh, we’re committed to attracting and building teams with world-class talent. We are passionate about reimagining what’s possible in client engagement, and I am excited to see what the future looks like with Lynn on our team.”
At Aon, Serpico held a number of leadership roles, including Global Chief Client Experience Officer, Enterprise Clients, as well as Chief Client Officer and Head of Enterprise Clients, North America, CEO Multinational Clients, and EVP, Strategic Account Manager and Retail Industry Vertical Leader.
Prior to her time at Aon, the executive had spent six years at Marsh in New York. She has also held positions at Chubb, Travelers, and PwC, and served as an Advisory Board Member of Cerenity Partners, and is currently a Board Member of RIMS, The Foundation for Risk Management.
