The Central Administration Bureau (CAB), established and managed by Malaysian Reinsurance Berhad (Malaysian Re), has officially launched CAB 2.0, marking the transition of its Central Administration Bureau Facultative (CABFAC) system from a legacy platform to a modern cloud-based system.
According to Malaysian Re, the enhanced cloud-based version of its CABFAC system is designed to improve the speed, efficiency and accessibility of facultative reinsurance administration and settlement for CAB members.
“This first cloud-based technology implementation for CAB has been fully operational since 4 March 2026, ahead of its formal launch. The upgraded platform is designed to deliver greater efficiency, security and an improved user experience, reinforcing CAB’s commitment to supporting the evolving needs of Malaysia’s insurance and reinsurance industry,” Malaysian Re explained.
Gary Hoo, Chairman of CAB, commented, “CAB 2.0 represents more than a system upgrade. It is an important step forward in our digital transformation journey, enabling us to deliver a more efficient, resilient and future-ready platform for the benefit of CAB members and the wider reinsurance industry.”
Malaysian Re stated that CAB 2.0 streamlines workflows, reduces repetitive manual processes and enhances overall user experience through faster processing, improved reporting capabilities and more efficient information management.
“Selected automation within the CAB Finance functions is expected to deliver approximately 392.25 working hours in annual time savings, equivalent to 49 working days,” the firm added.
Comprehensive training sessions, onboarding support and user guides have reportedly been provided to CAB users since the system went live, with continuous support in place as CAB continues to enhance the platform and user experience.
Shahrom Othman, Head of CAB/Bureau Manager/Secretary, said, “The successful delivery of CAB 2.0 demonstrates what can be achieved through strong industry collaboration and a shared vision for digital transformation.
“As the next evolution of the Central Administration Bureau platform, CAB 2.0 is designed to provide greater efficiency, resilience and security while enabling the insurance and takaful industry to embrace future innovations with confidence.”
