Mphasis, an artificial intelligence (AI) led, platform-driven technology solutions provider, has appointed Richard Miller as Global Head of Insurance Business.
In his new role, Miller will lead Mphasis’ global insurance strategy, helping carriers modernise operations, transform core business processes, and apply AI to drive measurable business value.
He has over three decades of experience to help insurers accelerate trusted AI-led transformation, creating measurable value and enhancing business performance.
Miller worked for Fortune 500 companies, focusing on the global insurance sector. His expertise lies in leading large-scale reinvention programs, seamlessly combining strategy and execution to drive meaningful operational transformation.
Most recently, he was Chief Executive Officer and founder of REMVENTION LLC, a specialised applied AI research venture focused on Systems of Intelligence architectures for complex, regulated industries.
In the past, Miller spent 35 years at Accenture as Senior Managing Director and led transformation, modernisation, and reinvention programs for leading insurance and financial services organisations.
Nitin Rakesh, CEO and Managing Director, Mphasis, commented, “Banking, Financial Services & Insurance continues to be one of the key growth drivers for Mphasis. I am delighted to welcome Richard to the Mphasis executive leadership team. With his deep expertise in the Insurance market, spanning several decades, Richard will play a crucial role in advancing our strategic growth agenda for the sector.”
Miller added, “I am thrilled to join Mphasis at an important inflexion point for the insurance industry. Insurers are looking for practical ways to apply AI responsibly at scale. Mphasis has built a strong foundation in AI-led delivery, and I look forward to partnering with the leadership team to help our clients achieve their business goals powered by AI-driven innovation.”
