Reinsurance News

Munich Re Automation Solutions launches SARA Interview Screens

19th December 2023 - Author: Akankshita Mukhopadhyay

Munich Re Automation Solutions Ltd, a provider of automated underwriting and analytics solutions to the life insurance industry, has unveiled an addition to its arsenal with the launch of the Interview Screens module for its automated underwriting point-of-sale solution, SARA.

The SARA Interview Screens module, designed to be lightweight and flexible, provides a seamless journey for insurance applicants through the underwriting process, the company said.

Alby Van Wyk, Chief Commercial Officer at Munich Re Automation Solutions, highlighted the module’s advantages, stating, “SARA Interview Screens streamline the initial phase of the insurance application process. The client system now seamlessly transitions to our underwriting engine, which expertly handles the Screens. This approach accelerates projects by reducing overall effort and time, making it an ideal solution for customers with time or resource constraints who seek configurable out-of-the-box application interfaces.”

Alberto Abalo, CEO of Munich Re Life and Health, Southern Europe and Latin America, expressed excitement about the addition of Interview Screens to the SARA automated underwriting solution.

Abalo noted the importance of easing the digital transformation stress on IT resources within insurance companies. “Screens can now help without changing the visual experience and user interface,” he added.

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The Interview Screens engage the underwriting engine by presenting guided questions and prompting user interactions. Leveraging predefined SARA rules and questionnaires, the underwriting engine determines whether reflexive questions are necessary or if an underwriting action should be applied based on applicant disclosures.

Upon completion of the interview questions, a comprehensive summary screen displays all entered information, reverting to the underwriting engine for final decision-making.

This innovative addition represents a significant leap forward in digital underwriting technology, providing insurers with a comprehensive and efficient solution for policy application processing.

Munich Re Automation Solutions continues to fulfill its mission of reinventing the consumer’s experience of insurance through cutting-edge technology, ensuring that clients can enjoy a streamlined and personalised underwriting process.

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