Neptune Flood has launched a digital flood insurance app within ChatGPT, allowing property owners to receive real-time preliminary flood insurance quotes from Neptune directly through the platform.
According to Neptune Flood, customers can now ask questions about coverage and receive an instant preliminary quote through a conversational AI interface, “simplifying the way flood protection is understood and purchased.”
The firm said the development builds on its direct-to-consumer, real-time quoting infrastructure and complements its nationwide network of independent agents, digital partners and instant online quoting platforms.
Trevor Burgess, Chairman and CEO of Neptune Flood, commented, “Flood insurance should be easy to understand and easy to buy.
“Our app in ChatGPT allows us to meet customers where they are and make protection more accessible for families and businesses nationwide. Neptune is an AI native company, and we are excited to be pioneering technological advancements for the benefit of consumers.”
Dr. Tom Wexler, Neptune’s Chief Engineer, said, “We architected our proprietary underwriting system, Triton®, as a modular, API-first underwriting system specifically so it could integrate into new digital environments like ChatGPT.
“Using the Model Context Protocol (MCP), a lightweight API layer securely orchestrates data retrieval, risk modelling, and rating in real time on top of our existing underwriting infrastructure.
“Because our underwriting stack is fully automated and cloud-native, we can extend instant quoting into conversational AI without changing our core workflow.”
