Roots, a provider of AI-powered solutions for the insurance industry, has announced the appointment of Robin Spaulding as Head of Insurance.
In this role, Spaulding will lead the ongoing development of Roots’ insurance capabilities, focusing on helping customers modernise claims and underwriting, optimise operations, and accelerate AI adoption across the insurance value chain.
She will work closely with product, engineering, and customer success teams to ensure Roots’ solutions meet the complex needs of carriers, TPAs, and brokers navigating digital transformation—ultimately driving sales and increasing buyer confidence.
Spaulding brings more than 30 years of operational, consultative, and strategic experience in the property and casualty industry.
She joins Roots from CLARA Analytics, where she served as Chief Insurance Officer. Prior to that, she spent 15 years at Capgemini as Global Head of Claims for the Financial Services Insurance Practice, working with C-level insurance executives on strategy projects and system implementations.
Earlier in her career, she held various roles at IBM, Texas Mutual Insurance, Great American Insurance Group, CNA, and others. She began her insurance career at Aetna as a claims representative trainee, eventually rising to Claims Manager.
Chaz Perera, co-founder and CEO of Roots, said, “We are thrilled to welcome Robin to the Roots team.
“She’s seen every angle of the insurance industry—from the frontlines of claims to the executive suite and consulting boardrooms—and brings a rare ability to translate operational insight into transformative strategy. Robin’s voice will be vital as we continue to expand the possibilities of agentic AI throughout the insurance sector.”
Spaulding commented, “This is an incredible time to be part of the insurance industry.
“AI and automation are unlocking capabilities we couldn’t have imagined a decade ago, and Roots is leading the charge with the tools and vision to help insurers reimagine how work gets done. I’m honoured to join a company that’s so deeply committed to the industry’s future.”
