RSA Insurance has announced the additions of Sally Ng and Katie Hermans to it CIO leadership team as Specialty & Commercial Delivery Director and as Head of Technology Risk Management, respectively.
Ng will be responsible for driving the technology transformation roadmap for RSA Commercial Lines, Specialty Lines and European businesses.
She brings experience in tech-enabled business transformation and wider leadership, having led multiple cross-function transformation initiatives in her previous role as Chief of Staff at DXC Technology, and, prior to that, in various transformation roles at QBE.
Ng also has more than 10 years consulting experience, having worked with clients including Zurich, ACE, Legal & General, Lloyds Bank (Insurance) and RSA.
Hermans, meanwhile, will be responsible for driving risk improvements across RSA’s cloud, data management and information technology services and providing oversight over their implementation across the organisation.
Having started her career as a software developer, Hermans progressed into various IT leadership roles at LV=, and brings experience of managing IT teams handling risk & governance and delivering complex, multi-year programmes of work.
The appointments of Ng and Hermans come in addition to those of Matt Lockie and Toby Harris, who joined in late 2022, as IT Foundations Delivery Director and Strategy and Architecture Director, respectively.
All four colleagues will report into Oliver Holden, Chief Information Officer at RSA, UK&I.
“Tech and data are central to the delivery of our long-term business strategy and our ambition to use technology to improve service delivery for our customers and partners and make RSA simpler to do business with,” said Holden.
“Having the right team in place is vital if we’re to deliver our five-year transformation roadmap and deliver outperformance across our organisation,” he added. “I’m therefore delighted that Sally and Katie are joining RSA, as we continue to add to our CIO leadership team and set ourselves up for success.”
