Sapiens International Corporation, a global provider of software solutions for the insurance industry, has launched an advanced AI-driven platform designed to enhance insurers’ offerings and processes.
The Sapiens Insurance Platform utilises digital engagement, data intelligence, core business processing, and machine learning and generative AI (GenAI) capabilities. This helps insurers innovate seamlessly, make smart, data-driven decisions, and automate business processes to stay competitive in a dynamic market.
The platform’s AI integration was accelerated through Sapiens’ recent partnership with Microsoft, integrating advanced GenAI features and providing tailored solutions to boost growth and efficiency.
The platform also supports end-to-end insurance processes across all lines of business, leveraging Sapiens’ global expertise and local presence. Its pre-integrated, packaged business solutions ensure rapid deployment and implementation, enabling insurers to quickly adapt to market changes and offer innovative products and services.
Roni Al-Dor, President & CEO of Sapiens, states, “Sapiens’ next generation enhanced platform empowers our customers to leverage AI across their business processes, enabling them to stay ahead, drive growth, and exceed customer expectations. By adopting the platform approach, streamlining our processes and leveraging shared foundations and technology engines, we deliver even greater value to our customers, more quickly than ever before.”
He continues, “Sapiens integration with Microsoft Azure OpenAI accelerates the use of AI services across Sapiens Insurance Platform.”
Karlyn Carnahan, Head of Celent’s North American insurance practice, notes, “Today’s insurers are focused on how to grow their books of business efficiently while making optimal decisions on underwriting, claims and customer service.”
Carnahan adds, “They’re looking for platforms with modern technology to streamline their operations and improve their overall efficiency. They’re also focused on open APIs for easy integration to broad ecosystems, easy configuration tools to tailor functionality to their specific needs, and above all, access to data. Solutions that offer these kinds of modern capabilities are gaining the most momentum with insurers.”
Patrice Amann, regional leader, financial services at Microsoft, comments, “Our collaboration with Sapiens highlights Microsoft’s dedication to empowering the insurance industry with transformative AI solutions. This collaboration not only showcases the potential of Microsoft Azure and our AI technologies but also sets a new standard for innovation within the insurance industry.”
