SCOR Global Life, a division of the France-headquartered reinsurer, has said the Australia-based life insurance provider OnePath has succeeded in delivering customers a simpler and faster underwriting experience by utilising the behavioural economics insights and analytics it developed.
SCOR Global Life says this has resulted in an improved application layout, simple language, and reduced medical jargon allowing customers to complete their application with confidence in a way that aligns with how they view their health.
In addition, OnePath and the University of Technology Sydney (UTS) worked together to incorporate machine learning techniques and advanced analytics into this program.
“We are proud to have had the opportunity to work alongside OnePath and we congratulate them on the launch of their new solution that simplifies the customer’s journey,” commented Dion Russell, Chief Executive Officer of SCOR Global Life in Australia and New Zealand.
OnePath’s underwriting technology is powered by Adviser Connect, a platform that provides the customer with flexibility to share sections of the application for completion at times that best suit them, providing a rich, responsive, user-friendly experience on any device.