Travelers has announced the appointment of Bruce Gifford to the newly created role of Enterprise Chief Data and Analytics Officer.
In his new role, Gifford will be responsible for accelerating the transformation of data into insights through technologies, including artificial intelligence tools and techniques.
He is set to report to Michael Klein, Executive Vice President and President, Personal Insurance, and Head of Enterprise Business Intelligence & Analytics, and to Madelyn Lankton, Executive Vice President and Chief Information Officer, Enterprise Operations and eBusiness.
“Data and analytics have long been core components of our business and key competitive advantages for us,” said Klein; “from the development and delivery of our products and services to the ways we interact with our customers and distribution partners, data influences the decisions we make and drives innovation throughout the organization.
“Bruce’s deep knowledge of our company and our industry, together with his background as an actuary, makes him uniquely qualified to take our leading data and analytics capabilities to the next level.”
In his previous role, Gifford served as Senior Vice President and Chief Actuary for the company’s Bond & Specialty Insurance segment while also leading the Enterprise Business Intelligence & Analytics function.
Lankton added; “Bruce is a proven leader and has played a significant part in growing our existing analytics practice. Our technology, operations and business strategies rely on actionable insights from data, and Bruce will be essential in seamlessly integrating those insights across the organization.”
Gifford brings over 30 years of insurance industry experience; he joined Travelers in 2009, serving as Vice President and Chief Actuary for Select Accounts until 2012.
He is the Chair of the company’s Analytics Management Committee and a member of the company’s Operating Committee and serves as Fellow of the Casualty Actuarial Society and a member of the American Academy of Actuaries.
