Insurance and risk management firm Travelers Companies, Inc., and AI research company Anthropic announced a collaboration to expand Travelers’ AI-enabled engineering and analytics capabilities.
About 10,000 of Travelers’ engineers, data scientists, analysts, and product owners will use Anthropic’s personalised AI assistants to support and accelerate software, analytics, and machine learning model development.
“Since we started introducing personalised Claude and Claude Code assistants, we have seen significantly elevated levels of engineering excellence and meaningful improvements in productivity,” added Mojgan Lefebvre, Executive Vice President and Chief Technology & Operations Officer at Travelers.
“We are pleased to be delivering value by putting AI to work in advancing the company’s strategic innovation priorities of extending our advantage in risk expertise; providing great experiences for our customers, distribution partners and employees; and optimising our productivity and efficiency.”
AI assistants are customised to employees’ specific roles and the tools and systems they use. By tapping into company data and institutional knowledge in real time, they help staff generate insights more quickly, produce higher-quality work, and concentrate on strategic priorities.
“Most companies deploy AI as a tool, but Travelers is taking it a step further and weaving Claude into relevant workflows,” commented Kate Jensen, Head of Americas at Anthropic. “Their approach is exactly where applied AI is headed: personalized, context-aware and integrated with the systems people already use. Travelers is at the leading edge of defining what effective enterprise AI looks like.”
In addition, Travelers provides its broader workforce of more than 30,000 employees with access to advanced AI models through TravAI, a secure, internal AI platform that integrates multiple generative AI tools with company systems to enhance performance and productivity.
