Zurich North America, a division of Zurich Insurance Group, has made key leadership changes that will further position the organization to continue providing strong claims services to its customers whilst expanding its position with large corporate customers.
Paul Lavelle, currently Chief Claims Officer at Zurich North America, has been appointed to lead Zurich’s U.S. National Accounts business following the impending retirement of current Head of U.S. National Accounts Paul Horgan.
Paul Horgan will stay on through the next year to serve as Senior Advisor to Zurich North America CEO Kristof Terryn.
Keith Daly, currently with Farmers Insurance where he has served as President of Personal Lines, has been selected to replace Lavelle as Chief Claims Officer at Zurich North America.
Paul Lavelle, who has been Zurich North America Chief Claims Officer since 2018, will move to Zurich’s U.S. National Accounts business on April 1 as Head of U.S. National Accounts.
He will report to Kristof Terryn, CEO of Zurich North America with dual reporting to Sierra Signorelli, CEO of Commercial Insurance for Zurich Insurance Group.
Lavelle will be responsible for the direction, management and performance of all large commercial and specialties business in the United States.
He has more than 30 years of insurance experience and has held Underwriting and Claims senior leadership and management roles, first for Allstate and later at American International Group and National Union Underwriting.
Terryn commented: “I am excited about the next steps our U.S. National Accounts business will take under Paul’s leadership, as all indicators point to a continued growth trajectory. Our U.S. National Accounts business could not be in better hands.”
“Paul’s perspectives on the business and his unwavering commitment to our customers has meant a great deal to me personally and played a major role in bringing Zurich to its current leadership position.
“I am especially pleased that Paul’s retirement will be preceded by his role as a senior advisor.”
