Amdocs, a software and services provider, has entered the insurance industry through its acquisition of EIS, a global insurance technology provider, for a consideration of approximately $340 million in cash.
Founded in 2008 and headquartered in San Francisco, California, EIS offers a modern, cloud-native and agentic multi-line insurance platform spanning policy administration, billing, claims and customer engagement.
EIS serves dozens of leading insurance carriers globally, including Aflac, CSAA, Allstate, Desjardins and BNP Paribas Cardif.
Through the acquisition, Amdocs significantly expands its addressable market and establishes insurance as a strategic long-term growth and diversification opportunity.
EIS brings an AI-native core platform, an established global customer base and deep insurance expertise across both Life & Annuities and Property & Casualty.
Amdocs aims to create a differentiated offering for insurers by combining EIS’ technology and deep vertical expertise with aOS – the company’s agentic operating system – as well as its scale, engineering, services, transformation capabilities and accountability-driven business model.
Developed for telecommunications, aOS will be extended into insurance to enhance EIS’ platform and help insurers bring AI and agentic capabilities into their core operations.
“Expanding into a new vertical is a key pillar of our growth strategy, and today we are taking an important first step,” said Shimie Hortig, President and CEO of Amdocs. “Our vision is to become the partner of choice for insurers, helping them accelerate their journey to the agentic era – bringing AI into the core with the governance and accountability a regulated industry requires. EIS gives us a strong foundation to pursue that vision and build a meaningful insurance business over time.”
“EIS has always focused on helping insurers adapt and innovate at the speed of their business.” added Alec Miloslavsky, Founder of EIS. “We share Amdocs’ vision of bringing industry-specific AI into core operations. Combining aOS with EIS’ platform and insurance expertise can bring new agentic capabilities to insurers and accelerate innovation. I’m excited about what we can achieve together for our customers, partners and people.”
