Brown & Brown, Inc., an insurance brokerage and risk management firm, announced that Dorothea Henderson has been appointed as its Chief Information Technology Officer.
In this role, she will direct the company’s enterprise technology strategy and oversee efforts to expand digital capabilities and enhance the technology experience for teammates and customers alike.
Henderson will partner with segment and functional leaders to improve teammate tools and processes, advance a companywide data and artificial intelligence strategy, strengthen system reliability and security, support technology integration for acquisitions, accelerate digital initiatives, and continue developing a top-tier technology team.
Powell Brown, President and Chief Executive Officer, commented: “Dori brings a strong strategic perspective and operational discipline at a time when both matter. Her leadership will help ensure we continue delivering modern, dependable solutions that empower our teammates and elevate the customer experience.”
“I am very excited to join Brown & Brown and collaborate with teammates and leaders across the organisation,” Henderson added. “There is tremendous opportunity to advance our digital capabilities and ensure our technology platforms support the company’s long-term growth and customer commitment.”
Henderson joins Brown & Brown from CareFirst BlueCross BlueShield, where she served as Senior Vice President and Chief Digital Information Officer. There, she led enterprise IT and drove digital initiatives, including modernising user experiences, improving operational resilience, and delivering technology-enabled business value.
Earlier, she spent 18 years at Collins Aerospace, a Raytheon Technologies company, holding leadership roles in cloud engineering, cybersecurity, global networks, and mission-critical operations, later serving as Vice President of Business Aviation Digital Solutions. Henderson holds a bachelor’s degree in finance and accounting from Penn State and is recognised as a 2025 Modern Healthcare Leading Women honouree.
Henderson will start on February 23 and will be based in Daytona Beach, Florida.
