CoalitionAI™, a new initiative to deploy generative AI and large language models to help brokers and businesses protect themselves from cyber risk, has been launched by Coalition.
The new features released today use a combination of proprietary technology, large language modeling, and generative pre-trained transformers.
The insurer plans to introduce additional AI capabilities to support its Active Insurance offerings, including Active Risk Assessment, Active Protection, and Active Response. In the months ahead, Coalition brokers and Coalition Control users will gain access to additional AI-driven tools that will strengthen the quoting, underwriting, and incident response experiences, explains the firm.
Now, U.S. domiciled brokers and businesses can access new AI-powered education and chat features. This includes CoalitionAI Broker Copilot and CoalitionAI Security Copilot.
With the former, appointed brokers in the U.S. now have access to a generative AI chatbot embedded into the Coalition broker dashboard that can answer questions about cybersecurity best practices, cyber policy coverage options, and more. Regarding the latter, businesses using Coalition Control™, the firm’s cyber risk assessment and monitoring platform, can now seek and gain details on cyber security vulnerabilities, better understand coverage contingencies, and learn about ways to resolve cyber security issues using the new Security Copilot.
Joshua Motta, Chief Executive Officer and co-founder at Coalition, commented: “This new wave of generative AI will unequivocally change the insurance industry and transform the broker experience. Our Broker Copilot and Security Copilot are just the beginning. Over time the entire Active Insurance experience – from risk selection to active security protection to active response – will all benefit from generative AI that can help reduce the impact of cyber risk.”
Tiago Henriques, Coalition’s Vice President of Security Research, added: “AI is already reshaping the cyber risk landscape. While we are applying our AI expertise to improve the broker and customer experience, we are also focused on keeping up with emerging AI-related vulnerabilities. Part of our commitment to protecting the unprotected is helping our policyholders both understand the risks and reap the benefits of new technologies.”
