Duck Creek Technologies, a provider of software for the property and casualty insurance industry, has announced the expansion of its global platform strategy and support for insurers operating across international markets.
Building on its commitment to help carriers scale globally, Duck Creek introduced enhancements to its Multi-Country Layer architecture and announced a strategic investment to support the London Market, including plans to pursue Lloyd’s market certification.
As the world’s leading marketplace for specialty and multinational risk, the London Market relies on complex collaboration, massive data exchange, and strict operational controls across brokers, syndicates, and carriers.
Duck Creek is investing in capabilities designed to support this ecosystem, and plans to pursue Lloyd’s market certification.
Complementing these efforts is the continued expansion of Duck Creek’s Multi-Country Layer (MCL) hierarchy design.
Currently available across Duck Creek Policy, Billing, Claims and Clarity – and expanding into digital solutions – MCL has been designed as a foundational capability that enables insurers to manage global and regional operations through a unified framework.
It offers multinational insurers a common operational framework that helps carriers enter new markets faster, reuse existing configurations, and maintain consistency across global operations while meeting local market requirements.
Hardeep Gulati, Chief Executive Officer at Duck Creek,sa id: “Duck Creek has long been a leader in core insurance technology, helping insurers modernise policy administration, streamline operations, and adapt more quickly to changing market demands. Our investment in London Market capabilities extends that leadership into one of the world’s most sophisticated specialty insurance ecosystems.
“By expanding Duck Creek’s intelligent core systems to support London Market operations and connectivity requirements, we enable insurers to manage the full policy lifecycle more efficiently, improve operational agility, and build on the investments, partnerships, and market infrastructure they already depend upon.”
Duck Creek is focused on streamlining international insurance operations by reducing complexity and enhancing lifecycle efficiency.
By combining cloud-native technology and agentic intelligence, the company enables carriers to scale globally while staying responsive to local market needs.
“Global growth is no longer just about entering new markets; it is about doing so with speed, consistency and control,” said Jose Lazares, Chief Product Officer at Duck Creek. “Duck Creek’s Multi-Country Layer gives insurers a reusable operating model for scaling across regions while adapting to local market requirements. Our investment in London Market capabilities strengthens that foundation, extending Duck Creek’s leadership in specialty policy underwriting into one of the world’s most complex insurance ecosystems. Together, these capabilities help carriers reduce operational complexity, strengthen underwriting discipline and pursue more profitable growth across markets.”
The MCL hierarchy provides a flexible and structured approach to managing multi-country configurations, enabling insurers to: reuse components across regions, avoiding duplicative set-up; reduce implementation timelines with preconfigured, out-of-the-box structures; and accelerate entry into new markets while maintaining governance and consistency.
Duck Creek currently supports insurers operating across major global markets, including North America, the United Kingdom and Ireland, India, Australia, New Zealand and more. Continued investment will expand support across additional European and Asia-Pacific markets.
