P&C solutions provider Duck Creek Technologies has announced the international expansion of Duck Creek Producer – a platform for enhancing the relationships between insurers and brokers and accelerating speed-to-market for distributing new products.
Launched in the US in 2020, Duck Creek Producer has been gaining attention and traction, including a recent implementation for Arbella Insurance Group, a North American underwriter of personal and commercial lines insurance products. The producers functionality has now been extended globally, with the UK/EMEA markets a key growth area.
Moreover, Duck Creek Producer enables insurers to maximise operational efficiency by delivering valuable portal experiences that result in more productive and loyal agents, brokers and other intermediaries.
In addition, by incorporating extensive persona-based UX research and industry-standard formats, Duck Creek Producer also offers tools and workflows that are visually appealing, intuitive and easy for brokers and agents to use.
At the same time, Duck Creek Producer optimises user experiences with the aim of helping insurers increase revenues by making it easier for brokers to do business with them, offering quote, billing and claims-handling tools in a centralised channel.
“Nurturing and expanding relationships with brokers, MGAs, and other intermediaries and third-party agents is critical to any insurer’s strategy. We are delighted to respond to the demand and interest we are seeing with the launch of Duck Creek Producer in the UK / EMEA region – this is a valuable cloud-based tool offering insurers the opportunity to deploy modern core systems to improve their relationship with their producers and positively differentiate themselves from the competition,” said Ken O’Sullivan, Product Manager, Duck Creek Technologies.
Shreyas Vasanthkumar, Managing Director, EMEA, Duck Creek Technologies, added: “The most successful insurers are undoubtedly those who are nimble and act on their ability to listen to their customers and react quickly. Consumers are now more discerning and demanding than ever before – particularly against the backdrop of rising inflation and household bills – and are wanting highly transparent products that are relevant, represent good value for money, and offer a seamless, easy-to-access multi-channel experience throughout the full product life cycle.
“We are delighted to bring our highly successful Duck Creek Producer platform to the UK / EMEA markets. By leveraging the best available technology to strengthen and expand their relationships with their broker and other intermediary partners, insurers will stand out in a highly competitive marketplace as being easy to do business with. And most importantly, all parties will benefit by putting the need to meet customers’ ever-changing requirements at the heart of their go-to-market strategy.”
Meanwhile, Duck Creek recently expanded its offerings in the APAC region, with the company’s local offerings set to be made available to all of its New Zealand customers via the company’s Solution Centre.
Furthermore, in June it was announced that Duck Creek had agreed on an acquisition to buy reinsurance tech software solutions Prima XL and Prima Compliance for Solvency II.
