Goosehead Insurance, an independent personal lines insurance agency, has appointed Mark Jones, Jr., as its new Chief Executive Officer (CEO), effective January 1st, 2027, as Mark Miller retires on December 31st, 2026.
Currently, Jones, Jr. serves as the President and Chief Operating Officer of Goosehead. Additionally, post-retirement, Miller will continue to serve on the firm’s Board of Directors.
In his new role, Jones, Jr. will lead the continued execution of Goosehead’s long-term strategy, focusing on expanding the firm’s technology platform, growing its distribution network, delivering exceptional client service, and creating long-term value for shareholders.
Mark Jones, Co-Founder and Executive Chairman, Goosehead, commented, “Mark Miller has been an exceptional leader and partner whose impact on Goosehead will extend well beyond his tenure as CEO.
“On behalf of our Board of Directors, I want to thank Mark for his leadership, integrity, and commitment to this company. We are equally confident that Mark Jones, Jr. is the right leader to guide Goosehead into its next chapter.”
The leadership transition aligns with Goosehead’s long-term succession planning strategy. Jones, Jr. joined Goosehead in 2016 and has held executive leadership roles across finance and operations.
Over the past decade, he has helped shape the insurer’s financial strategy, strengthen operational execution, and lead key strategic initiatives that sustain growth.
Meanwhile, Miller joined Goosehead in 2022, and has since led the insurer through an important period of operational advancement, strengthened the executive leadership team, enhanced execution across the business, and helped position Goosehead for its next phase of growth.
Miller said, “It has been a privilege to serve as Goosehead’s Chief Executive Officer. I am incredibly proud of what our team has accomplished together and grateful for the opportunity to lead this remarkable company. I have complete confidence in Mark Jr., our leadership team, and Goosehead’s future.”
Jones, Jr. added, “Goosehead has an exceptional team, a differentiated business model, and tremendous opportunities ahead. I look forward to building on the momentum we’ve created and continuing to execute our strategy for the benefit of our clients, partners, teammates, and shareholders.”
