Marsh, a global firm specialising in insurance broking and risk management, has announced the appointment of Helen Haggie as UK Chief Claims Officer, Marsh Risk, effective 20th July 2026.
In her new role, Haggie will have overall responsibility for delivering service excellence to Marsh Risk’s UK clients throughout the claims process. She will leverage Marsh’s extensive claims experience and data to support clients in making more sophisticated and informed risk management and risk transfer decisions.
Based in London, she will report to Tom Davies, Head of UK Placement, Marsh Risk, and Rob Powell, Global Chief Claims Officer, Marsh Risk.
Haggie joined Marsh in 2013 as a Complex Claims Associate and currently leads Marsh Risk’s FINPRO UK Management Liability team, where she is responsible for the placement of executive lines insurance into the London insurance market on behalf of Marsh’s clients based in the UK and globally.
Prior to joining Marsh, she spent eight years in private practice at law firm Herbert Smith Freehills, specialising in insurance and reinsurance disputes.
Davies commented, “Helen’s deep claims and London market experience across product lines, together with her background in insurance dispute resolution, means she is exceptionally well placed to deliver our UK claims offering with a focus on client experience and outcomes. She will also accelerate existing strategies to ensure our clients have the full benefit of Marsh’s claims experience and knowledge to inform their placement decisions.”
Haggie added, “The prompt and equitable resolution of claims is the standard by which the insurance industry is rightly judged. I look forward to working with our teams and the London market to ensure clients receive a seamless, trusted claims experience. I am also excited to continue finding innovative ways of bringing the benefit of Marsh’s combined claims experience and unrivalled data set to our clients to enable better informed risk management and risk transfer decisions.”
