Insurity, a provider of cloud-based software and analytics for insurance carriers, brokers, and MGAs, announced that insurers leveraging Insurity’s AI have reported an astounding 75% reduction in average support time.
Insurity’s cloud-native AI solutions, strategically designed for the unique needs of P&C insurance, have garnered attention for their transformative impact on how policyholders interact with their insurers.
The always-on, AI-powered support suite ensures 24/7 availability, enabling policyholders to access instant support through their preferred communication channels.
This move is particularly advantageous for insurers navigating spikes in claims after natural disasters or major events, the company noted.
Insurity is already the public cloud leader, with more than 330 of its customers deployed in AWS and Azure, the company said.
These strategic investments in cloud technologies position Insurity’s software to seamlessly integrate with emerging AI technologies, APIs, and microservices, easily accessible through public cloud platforms.
The fusion of Insurity’s robust cloud infrastructure, analytics expertise, and AI investments is setting new benchmarks for the future of insurance operations.
“Our commitment to investing in cutting-edge technology significantly outpaces that of our competitors,” said Chris Lafond, Chief Executive Officer at Insurity.
“Insurity’s AI investments are poised to transform P&C insurance. With our current AI tools, insurers can now deliver faster, more personalised service without sacrificing profitability, setting a new standard in customer experience. We are excited to keep bringing a wide array of AI-based tools and applications to P&C insurers,” Lafond added.
