Markel Group Inc.’s insurance subsidiary, Markel, has appointed Lisa Mitchell as Head of Claims, Australia, based in Melbourne, reporting to Managing Director, Rory Morison.
Rory Morison, Managing Director, Australia at Markel, commented on the appointment, “We are very pleased to welcome Lisa to the team. The appointment of an industry leader as our Head of Claims demonstrates Markel’s commitment to building a strong and proven team in the Australian market. This will also enable our underwriting and claims teams to work together to develop our local offering.
“We are establishing a long-term presence here that will enable us to be a reliable partner for local brokers. With our people and processes in place, I look forward to accelerating our broker partnerships in 2024.”
With this appointment, the company has a fully functioning leadership team in Australia, following the recent opening of offices in Melbourne, Brisbane, and Sydney. Markel says that it has completed the initial phase of building its Australian operations, with local Casualty, Professional and Financial Risk, and Claims teams now in place.
Before this, Mitchell served at AIG for more than a decade as a claims specialist, most recently as Technical Lead, Financial Lines.
She has more than 20 years of experience working in global insurance organisations in the UK and Australia. Mitchell also has deep expertise in managing high-value and complex claims.
Chris O’Shea, Wholesale Claims Director, added, “Lisa’s expertise in claims handling is a valuable addition to Markel in Australia. The ability to service claims locally is an important part of our Australian expansion, and Lisa will focus on working with insureds to achieve the best outcomes.”
