Specialist insurer Markel International has announced a series of claims leadership appointments for its wholesale and national markets businesses.
Chris O’Shea, who has been with the firm since 2016, will become claims director for wholesale.
He has over 19 years of technical claims handling experience in the London Market.
Richard Napoli has been at Markel for nine years and will step into the role of claims and legal services director or national markets.
He was recently promoted to head up both the fee paying legal team and claims for national markets, UK.
Sarah Wilcox, who is set to become operations director for claims, brings 30 years’ experience in the insurance industry, the last 16 at Markel. She previously led underwriting support and change management before her move to claims to manage the volume claims team.
“As both the wholesale and national markets sides of the business go from strength to strength, it has become increasingly apparent that we need to be more strategic in the claims support we provide for them,” said William Stovin, president of Markel International.
“This new leadership team means that the different areas of the business will have more specialised management, tailored to suit the specific needs.
“Chris, Richard and Sarah are all renowned, both internally and externally, for their drive, ambition and hard work in moving the Markel claims service forward and so were the perfect candidates to make up this new team.
“We’ve no doubt that they’ll work together brilliantly, to ensure synergy across our claims teams but also the specialist focus required for each area.”
