Lloyd’s global re/insurer MS Amlin has appointed Clare Constable to the newly created role of Chief Claims Officer, reporting to Andrew Carrier, Chief Executive Officer (CEO).
The appointment is effective from January 1st, 2024, subject to regulatory approval.
This promotion is part of a drive to create a joined-up Claims and Underwriting proposition.
Constable joined MS Amlin as Head of Claims in November 2022, and has since driven several significant changes to the Claims offering, says the firm.
She was part of the launch of a new claims service philosophy and an AI-powered claims triage tool designed to improve response times for brokers and clients.
Constable has more than two decades of specialty and reinsurance claims experience, and was previously Claims Director at HDI Global Specialty.
Before that, she served as the Head of Open Market and Reinsurance Claims at Canopius.
Carrier, commented on the appointment, “Clare is a gifted leader, who has already helped us to further enhance our claims proposition and performance. Her new role is part of a deliberate strategy to continue to bring Claims and Underwriting teams closer together, creating a more joined up market-facing proposition for brokers and clients.
“This can help us to leverage the team’s respective strengths when dealing with business placement and responding to major claims. I look forward to continuing to work with Clare, as we build a trusted, market-leading claims service.”
