Pro Global, an advisor in the specialist insurance sector, has announced the expansion and enhancement of its Digital Services capabilities, now led by Kristy Lovegrove, Group Head of Technology.
This strategic initiative aligns Pro’s Global Digital Services with the growing need for automation and technology-driven efficiencies among re/insurers worldwide.
Chris Everson, Chief Operating Officer at Pro Global, commented: “Digital transformation initiatives, including London market modernisation, is driving demand for digital services at an unprecedented rate.
“The re/insurance industry is under immense pressure to reduce costs and improve efficiency, and we’re keeping pace by providing cutting-edge automation tools and expert advisory services at scale.
“Through the integration of Propel Automation, we’ve seen dramatic increases in efficiency for our clients, enabling them to reduce their cost base while maintaining competitive advantage. The enhancement of our Digital Services offering under Kristy’s leadership further cements our position as trusted advisor with holistic solutions for the global re/insurance sector.”
Under Kristy’s leadership, Pro is taking significant strides toward a more integrated and comprehensive approach to digital transformation.
This growth follows Pro’s acquisition of Propel Automation in 2023, which has now been fully integrated into the company’s Digital Services.
Lovegrove added: “As we move forward into 2025, we are focused on refining our Digital Services strategy to maximise the value of our technology investments and provide our clients with seamless, client-focused solutions.
“With Propel’s RPA capabilities now integrated into our broader digital offerings, we can deliver even greater efficiency, transparency, and data-driven insights to leading re/insurers around the world. Our goal is to ensure that every aspect of our business – from insurance services to MGAs – benefits from the transformative power of digital enablement.”
By merging Propel’s expertise in Robotic Process Automation (RPA) with Pro’s established technology solutions, the company is well-equipped to offer complete digital strategies that deliver immediate results for re/insurers.
Pro Global’s enhanced digital solutions are already being deployed in key regions such as Germany and Latin America, as well as across Insurance Services, MGA, and claims functions.
These solutions are customised to address each client’s unique requirements while remaining aligned with Pro’s core mission: to simplify and optimise re/insurance processes through innovative technology.
Rich Emmett, Head of Insurance Services at Pro Global, said: “Our global clients have seen a noticeable increase in operational efficiency through automation, particularly in claims handling and underwriting processes. By reducing manual tasks and improving data accuracy, they are able to focus on higher-value activities. We’re proud to be at the forefront of this digital transformation and to continue expanding and enhancing our holistic digital service offer globally.”
