QBE Canada has selected Novidea’s born-in-the-cloud insurance management platform to expand and grow its business across multiple product lines.
QBE Canada, part of the QBE Group is based in Toronto and Vancouver.
Canada is a significantly important market for growth for QBE.
By adapting the Novidea platform, this will enable the company to scale its business and manage the end-to-end customer insurance journey and policy management, with smooth automated workflows across the entire insurance distribution.
In addition, Novidea’s effective quote and bind functionality will enable QBE to provide greater value and service to their customers.
The combination of workflow, automation of bordereaux, and Novidea’s powerful integration capabilities will also help to streamline processes, reduce manual work, and help drive optimisation across the organisation.
Another key component to note, is that the platform will also provide anywhere, anytime access to all relevant data and analytics, through a 360-degree view of the business and enhanced Management Information.
Ben Hunter, Director of Canada, QBE, said: “We selected Novidea because of their expertise in delivering global solutions within the insurance industry, including working with Lloyd’s. Their cloud-based platform’s end-to-end, data-driven capabilities will enable us to optimise our business processing whilst enhancing customer service.”
Ben Potts, MD, UK, Novidea, commented: “We are delighted to have been selected by international insurer QBE. Working together in partnership will be a game-changer, as our platform will support QBE’s ambitions in terms of customer service, operational efficiencies, and business development in the region.”
In related news, QBE recently launched a cyber offering in the Middle East as part of its global cyber growth strategy, appointing Sarah Hamlat as Senior Cyber Underwriter to lead the portfolio in the region.
