Global re/insurance broker WTW has announced the formation of its Strategic Client Engagement Leaders (SCELs) team, which will focus on driving growth of large, complex clients within the company’s twelve industry vertical divisions of Corporate Risk & Broking, North America (CRB NA).
According to the announcement, the SCEL role, which is geography-agnostic, combines a hybrid of sales, strategic consulting, and executive stewardship aimed at delivering an exceptional client experience.
Formed by five members, the new SCEL team will bring a diversity of thought to support ongoing risk management challenges and objectives, while also anticipating emerging client risks, the broker stated.
The broker stated it has plans to continue investment and expansion of the team.
The new team includes Ken Gould, Nikki Hall Jones, Michael Reese, Lori Seidenberg and Angela Taylor; all of whom will report to Louise Pennington, Head of Strategic Client Engagement.
“This SCEL team is an outstanding group of seasoned professionals with diverse backgrounds and experience, driven to significantly grow the business while delivering exceptional client service and strategic advice. I am thrilled to work with this team to help our clients navigate the ever-changing risk environment,” Pennington commented.
Gould, who joined WTW from Lockton in October 2023, has been leading large, complex risk management client engagements for 35 years, and brings a unique ability to manage strategic client service while driving revenue growth within the Fortune 1000 segment.
Jones is joining the SCEL team from WTW Health, Wealth and Career (HWC) Investment Team, where she was part of the Insurance Investment Advisory Group.
She brings to the new role a wealth of client management experience from her 19+ years working at the National Association of Insurance Commissioners (NAIC).
Reese is also joining from the HWC Investment Team, having worked at WTW for 15+ years in a variety of roles. Most recently he was responsible for driving revenue growth within WTW’s “Fund of Funds” solutions and advisory business as a key member of WTW’s Investments Team.
He also brings a diverse background of industry knowledge after working in virtually every industry, WTW noted. And has a deep understanding of the key requirements of functions including finance, human resources, and strategy.
WTW welcomed Seidenberg in January 2024 from BlackRock, where she most recently served as the Global Director of Insurance in their Private Market Funds vertical.
She brings to the company risk management experience which includes strength in financial institutions and asset management and expands to include real estate, infrastructure and the energy industries.
Seidenberg also currently serves as the President of the New York chapter of RIMS and has served on the board of the Spencer Foundation for several years.
The last SCEL team member, Taylor, joined WTW in May 2023, bringing with her a wealth of experience from her role as Global Risk Manager for Equitable Life Insurance.
Thought her career, she has gathered a deep understanding of risk management across multiple industries, and is an active member of the Diversity Equity and Inclusion (DE&I) Advisory Council for RIMS, while also serving as a board member of the National African American Insurance Association (NAAIA) in Charlotte, North Carolina.
