Specialist insurer CFC has announced the appointment of Roger Francis from re/insurance broker Aon as its new Cyber Claims Director.
In his new role, Francis will lead the firm’s cyber claims and incident response division, and will also take oversight of CFC’s cyber risk management services.
He brings 15 years of information security experience to the role, having previously helped businesses protect their organisational assets from cyber threats, as well as helping to develop global security governance programmes, and responding to headline cyber-attacks.
Margaret Murphy, CFC Claims Director, commented: “CFC has been at the forefront of the cyber insurance industry for nearly 20 years, which means we have one of the most tested and experienced cyber claims handling teams in the industry.
“Roger brings deep cyber security expertise and leadership to our robust in-house cyber claims and incident response team.”
He joins from Aon / Stroz Friedberg, where he was Head of EMEA Security Advisory, tasked with delivering proactive cyber risk solutions to insureds, helping clients to both quantify and manage cyber exposure.
Before Aon, Francis was the EMEA Strategic & Cyber Insurance Lead at Mandiant, and also served as Director of Professional Services at McAfee.
Commenting on his new role, Francis said: “When a client purchases a policy from CFC, they’re really buying the claims service behind it. Nowhere is that more critical than in cyber, where technical expertise and real-world claims handling experience can make the difference between a business suffering a catastrophic loss or getting back online quickly.
“CFC’s cyber underwriting and claims team is market-leading, and I’m eager to join the group in taking these capabilities to the next level.”
