Chubb has expanded its North America Insurance operations with the appointments of Christopher A. Maleno as Division President, Field Operations and Matthew Merna as Division President, Major Accounts.
Maleno will now be responsible for organising Chubb’s 48 branch and regional offices across the U.S and Canada, and will manage the company’s relationships with and delivery of services to local agent and broker distribution partners.
Most recently, Maleno served as Division President, North America Major Accounts, and is a Chubb Group Senior Vice President. He joined Chubb in 1988 and has since held a variety of senior positions at ACE USA, re-joining Chubb after its acquisition in 2016.
As Head of the Major Accounts Division, Merna will provide management strategies for underwriting activities and results, production, and product development in Chubb’s U.S and Canadian retail commercial property and casualty insurance business.
Merna held several senior leadership positions at ACE before joining Chubb in 2010, where he currently serves as Chief Operating Officer (COO), North America Major Accounts.
Both appointment are to be effective as of July 2, and both executives will report to John Lupica, Vice Chairman, Chubb Group and President, North America Major Accounts and Specialty Insurance.
Lupica commented: “Our extensive branch and regional network, which serves agents and brokers locally and delivers a wide range of commercial and personal lines products and services, is a defining strength of Chubb in North America.
“Chris’s breadth of experience, including deep distribution and field management expertise, leadership skills and knowledge of our industry and our company, make him an excellent fit to lead this important division.
“Chubb’s offerings for large commercial customers, including an extensive product breadth and global service capabilities, are second to none. Matt has successfully managed our largest and most complex clients and distribution partners for many years. His strong industry perspective and experience, together with his leadership and talent development skills, will serve us well as he leads one of Chubb’s core commercial insurance franchises.”
Maleno will succeed Gerard Butler, who will continue to serve the company in an advisory capacity, but is retiring after 36 years in the re/insurance industry, 27 of which were at Chubb.
Lupica added: “We are grateful for Jerry’s tremendous contributions to Chubb over the past 27 years will continue to benefit from Jerry’s experience as he focuses on key initiatives centered on strengthening our agent and brokerage relationships and enhancing their experience working with Chubb.”
Additionally, Paul Krump, Executive Vice President, Chubb Group, commented: “Jerry’s leadership of the Chubb field organization and branch network, which are critical to the success of our middle market, small commercial and personal risk services divisions, has left a significant mark on Chubb’s business and culture, and I want to thank him on behalf of the senior management team and all of Chubb.”
