DUAL North America, Inc. (DUAL), a leading specialty insurance provider, has announced the appointment of Connie Germano as its Chief Casualty Officer (CCO).
Germano’s extensive industry experience and proven track record in driving business success make her a valuable addition to DUAL’s leadership team.
The appointment of Germano as CCO comes at a time when DUAL is actively expanding its reach and capabilities in the market. Her deep understanding of market dynamics and carrier partner needs aligns with DUAL’s strategic growth initiatives, positioning the company for continued success.
As the CCO, Germano will assume responsibility for overseeing DUAL’s Commercial Casualty and Financial Lines divisions. Her role will involve driving growth initiatives, optimising underwriting performance, and enhancing carrier partner relationships.
By focusing on these key areas, Germano aims to solidify DUAL’s position as a trusted industry leader. Collaboration with DUAL’s Chief Personal Lines Officer, Andy Swindall, and Chief Property Officer, Jon Knouse, will ensure aligned strategies across DUAL’s suite of products, offering best-in-class solutions to carrier and broker partners.
John Johnson, CEO of DUAL North America, expressed his delight in welcoming Connie Germano to the leadership team. He commended her innovative thinking, commitment to leveraging technology, and data-driven approaches, all of which will be invaluable as DUAL adapts to the evolving landscape of the casualty insurance industry. By providing more creative client solutions to brokers and their clients, DUAL aims to maintain its competitive edge.
Germano brings nearly 30 years of industry experience to her new role at DUAL. She has held various leadership positions within the specialty casualty insurance sector. Germano’s most recent position was as the President of an Insurtech startup.
Before that, she served as the President of Specialty Casualty at Everest Insurance. Her wealth of knowledge and expertise will contribute to DUAL’s continued growth and success.
Commenting on her appointment, Germano expressed her honour at joining DUAL North America as the CCO. She highlighted DUAL’s strong focus on being the best underwriting business in the market and expressed her enthusiasm for working with the talented team at DUAL.
Germano is determined to drive strategic growth, deliver exceptional value to carrier partners, and reinforce DUAL’s position as a leading underwriting business in the industry.






