The environmental re/insurance unit of Bermuda-domiciled holding company Ironshore has announced the introduction of IronResponse, a smartphone app that enables real-time access to claims professionals following an environmental incident.
The app includes tools such as incident history, assistance with required regulatory reporting and communication with Ironshore’s panel of environmental consultants and experts.
IronResponse is also equipped with geo-location technology that can isolate the site with accuracy of within 3 to 5 meters.
It will be provided to every Ironshore Environmental policyholder and activates an instantaneous connection with the call centre to identify the account, thereby reaching an Ironshore claims manager in less than five minutes.
“Quick response and damage mitigation are synonymous with sound, effective environmental risk management,” said Tom Duggan, Chief Claims Officer, Ironshore Environmental.
“Swift event reaction and expert remediation are important to the risk manager’s bottom line, as well as to the insured’s reputational risk.”