Canadian multinational insurer Manulife has signed an agreement that will see a suite of parametric travel disruption insurance solutions, provided by travel insurtech Blink, to its customers.
Blink’s solutions offer a real-time service designed to ease the stress of a flight delay or cancellation by providing instant payment when a flight is delayed more than three hours.
The new product suite will initially be piloted before being rolled out across additional distribution channels.
“The technology that Blink has developed is truly innovative and unlike anything we have seen on the market to-date,” said Rob Iafrate, AVP Manulife Travel Insurance.
“Manulife is transforming into the most digital, customer-centric company in our industry, and this partnership with Blink aligns perfectly.
“We are redefining insurance and how providers interact with customers to ensure efficiency and best-in-class service. We are looking forward to creating this new, convenient experience for our customers to further support them during those stressful times of flight disruption.”
By operating and monitoring global flight disruptions in real-time Blinks says the inconvenience of completing insurance claim forms or submitting receipts is no longer required.
“We have been working with Manulife to develop a very exciting suite of products that, once launched, will transform the customer travel insurance experience,” added Paul Prendergast, Chief Executive Officer of Blink.
“The Manulife ethos is very much in keeping with our own focus in finding and developing innovative digital solutions with the primary goal of making customers’ travel insurance experience as efficient as possible.”