Mosaic Insurance, a specialty insurer operating across a range of complex commercial risks, has launched HALO, an AI-powered digital underwriting platform aimed at expanding access to specialty insurance products for small and midsize enterprises (SMEs).
HALO brings together broker submissions, underwriting decisions and portfolio information within a single technology environment. The insurer described the platform as part of its wider strategy to use artificial intelligence to support underwriting teams, make greater use of data and expand the reach of its specialty products.
“This represents a quantum transformation for Mosaic in capability, market reach, and opportunity, all enabled by AI,” commented Mosaic Co-Founder & Co-CEO Mitch Blaser. “HALO reflects our broader AI strategy: using technology to augment underwriting, leverage data, and enable our teams to deploy their expertise more efficiently and at greater scale.”
Rather than being built around one insurance product, Mosaic said HALO provides a modular technology framework that can be applied across its SME business and different lines of specialty insurance. The company said this approach is intended to allow products, territories and distribution models to be introduced or adjusted without requiring the underlying technology and operating processes to be rebuilt each time.
“HALO gives us the infrastructure to build and scale specialty products in ways not commonly available today,” added Liam Jones, CEO of Mosaic’s agency business. “True digital trading, genuine augmentation of information, and real-time active portfolio management is the progress we’ve all been seeking for many years.”
Mosaic said the platform has been developed to work with the ways brokers already submit business, rather than requiring them to adopt a single trading channel. Submissions can be sent by email, API or through HALO’s portal. The platform then structures and enriches the information received, preparing it for underwriting and potentially reducing the amount of additional information brokers need to provide.
For risks that meet predefined criteria, HALO can support automated quoting, binding and policy issuance within minutes. More complex submissions or those falling outside the relevant parameters can instead be passed to Mosaic’s underwriting teams.
The insurer explained that the platform also provides a broader view of business moving through the underwriting process. This includes information on submission volumes and patterns, conversion rates, risk quality, pricing, limits, retentions, coverage and distribution. Mosaic said this information can be used to monitor how the portfolio is developing and to inform adjustments to underwriting rules.
“HALO gives us a clear view of the portfolio as it develops and helps identify where exposure may be accumulating across industries, technologies, service providers and other exposure units,” said George Cole, Mosaic’s Head of SME Cyber—the first product to be launched under the new platform and currently accessible through North America wholesale broker partners.
“The visibility HALO gives us is particularly important in cyber, where a single event or vulnerability can affect multiple insureds at the same time,” continued Cole. “It will also be increasingly relevant as we expand HALO into our other specialty products with their own aggregation and concentration risks.”
The first product being offered through HALO is Cyber Tech E&O. Mosaic said the offering combines the platform’s digital underwriting functionality with its existing cyber capabilities, including in-house claims authority, 24-hour incident response and Lloyd’s-backed financial strength.
According to Mosaic, elements of the product such as pricing, underwriting appetite, coverage rules and broker configurations can be tested and adjusted within 24 to 48 hours. The company said feedback and recurring requests from brokers and clients can also be reviewed for potential inclusion in the product, subject to agreement, without necessarily requiring additional manual referrals.
HALO is intended to support risk management beyond the initial transaction as well. Brokers and insureds can access cyber risk intelligence and telemetry monitoring both before a policy is bound and throughout its term, giving them information that can be used to monitor changes in risk exposure during the policy period.
“Quote, bind, and issue is not the innovation,” stated Cole. “The difference is the connection between workflow and portfolio. We can define the portfolio we want to build, compare it with what’s entering the funnel, and adjust the rules shaping the next submission. At the same time, brokers can continue to trade through channels that work for them. HALO is designed around how the market operates, rather than how a software platform would prefer it to operate.”
