Re/insurance solutions provider Pro Global Holdings has appointed Ceri-Siân Williams to oversee the investigation and management of abuse and care claims.
Williams’ appointment is a non-practising role, and further reinforces Pro’s commitment to invest in the expertise required to provide the market with innovative solutions and proactively address emerging trends both from a claims and legal perspective.
She joined the Pro Global team in April 2021, having worked as a private practice solicitor for 16 years where she specialised in abuse and social care claims, representing primarily local authorities.
During her career, Williams has taken on multiple senior responsibilities, as well as delivering training and seminars to her team and clients. Her appointment is a fantastic addition to the Pro team and represents a significant commitment to developing its complex claims expertise.
In her new role at Pro, Williams will work closely with Pro’s senior leadership team, Mike Mackenzie who is the Head of Speciality Claims and Alan Metzger, Head of Strategy, Abuse and Care claims, to help inform and shape the group’s strategy in its consulting and management of challenging and sensitive claims on behalf of re/insurers.
Williams commented: “I am delighted to be joining the experts at Pro and am looking forward to bringing my experience to the challenge of managing complex specialty claims, which require dedication, rigour and a proactive mindset to resolve.
“My career to date has led me through a number of complicated cases, many of which were multifaceted and highly sensitive. Having such an in-depth understanding in the area of complex claims will be of paramount importance in my new role at Pro, and I look forward to helping the team continue to deliver fairness for claimants and value for our re/insurer clients as we grow within this specialist field.”
Richard Lawson, Pro Global Group Head of Claims added: “Ceri-Siân’s appointment adds significant strength and depth to Pro’s growing capability as a leader in managing and consulting on abuse and care claims.
“As an experienced legal practitioner who has specialised in abuse claims for many years, Ceri-Siân is perfectly placed to take the lead on management of these complex legal issues, and to keep pace with the unfolding legal framework surrounding such claims.
“I’m certain that Ceri-Siân will prove pivotal in helping educate and guide our re/insurance clients as to the most proactive, efficient and fair methods of managing such claims within an evolving legal environment.”
