Sapiens International Corporation N.V., a provider of AI-centric, SaaS-based insurance software, has launched its AI-native Sapiens Autonomous Insurance Platform (SapiensAIP), a SaaS solution that helps insurers integrate AI directly into their core policy administration system (PAS).
Designed as a unified platform, SapiensAIP was built to extend Sapiens’ core insurance products; it also unlocks a full suite of agentic tools across underwriting, policy, billing, claims, and customer engagement.
The platform’s architecture comprises three layers: a persona-based experience layer, an intelligence layer where agentic flows do the work, and a foundation layer, based on Sapiens’ ontology of more than 40 years of industry experience.
“The AI future we have been talking about is here,” said Sapiens Executive Chairman and interim CEO Mike Ettling. “The architecture behind SapiensAIP is the clearest expression yet of what Sapiens has become: the global insurance technology champion built to power the modern autonomous insurer of tomorrow, with a continuously improving layer of intelligence. This is an advantage no legacy architecture retrofitted with AI can match.”
A central focus of the platform is resolving core transformation hurdles through dedicated operational hubs.
The SapiensAIP Migration Hub uses agent swarms to profile, map, validate, and extract legacy data without pre-reformatting, delivering confidence-scored recommendations and reversible scripts while preserving human oversight.
In parallel, the Configuration Hub eliminates implementation bottlenecks by ingesting documents in any format, automatically mapping fields, and providing an auditable trail for team approvals.
Continental General (CG), an Austin, Texas-based third-party administrator (TPA) serving multiple clients across life, annuity, and long-term care and stock life, accident and health insurance carrier is evaluating the AI tools as a means to be able to bring on books of business faster and more cost-effectively.
Ayanna Burns, Chief Transformation Officer, Continental General, commented: “SapiensAIP represents the kind of platform direction we want from our technology partners – AI that’s embedded in the core system, not bolted on.
“As a third-party administrator serving multiple carrier clients, Continental General needs tooling that can scale across programs and compress the timeline from contract to production. We’re putting the Configuration Hub and Migration Hub to work against real workflows, and the early direction is promising.”
Sapiens CEO Designate and Board member, Paul Wheeler, stated: “SapiensAIP is what turns AI ambition into results insurers can measure. The work we are doing with Continental General shows exactly this. For insurers, this means faster time to production, lower transformation risk and a return on investment in AI working in their core systems, right now.”
