The Fidelis Partnership (TFP) has announced the launch of Broker Connect, a new capability within its underwriting platform designed to significantly automate and streamline the pre-bind submission process for complex risks, with Howden as the first broking partner to go live via ACORD ADEPT.
TFP explained that ACORD ADEPT is one of the key platforms being integrated into its platform and will be used to exchange information between TFP and Howden.
TFP continued, “Broker Connect is intended to significantly enhance the speed and quality of information flows between brokers and underwriters, enabling faster and more accurate underwriting decisions.
“It is intended to replace fragmented, manual submission processes with structured data and a digital workflow that reduces friction, removes the need for rekeying and meaningfully improves data accuracy.
“Broker Connect also incorporates AI-assisted search, enabling underwriting, operations and claims teams to locate and assess historic submission data at pace.”
TFP said that it plans to extend Broker Connect to pricing and actuarial capabilities in a subsequent phase, leveraging AI to transform unstructured data into the formats required for modelling and pricing systems.
Broker Connect will initially cover TFP and Pine Walk, TFP’s specialist MGA platform, creating a single governed store for broker messages and documents across both businesses.
John-Paul O’Hare, Group Director of Underwriting at The Fidelis Partnership, commented, “For TFP, leadership is about empowering our underwriters to focus on where we add the most value – working directly with brokers and the market to find solutions to complex risks.
“We are excited to be using AI to increase the scale and speed at which we do business with Howden, one of our key partners, with Broker Connect giving our teams greater precision and removing manual processes.
“It also reflects our broader commitment to leveraging AI across the business to help us make expert decisions on complex risks, quickly, efficiently and at scale. We are delighted to be launching this in partnership with Howden.”
Sarah Walton, Group Head of Business Services at Howden, commented: “This partnership is a mutual ambition to make the placement process work better for clients. In today’s environment, the ability to move quickly and accurately on complex risks is what clients need from their brokers and underwriters.
“This integration will help address one of the most persistent friction points in the market and we are excited to be piloting this with TFP.”
