Property and casualty (P&C) insurance company The Hanover Insurance Group, Inc. has announced the appointment of Willard T. Lee as Executive Vice President, Chief Information and Innovation Officer, effective immediately.
In this role, Lee will be responsible for advancing the company’s information technology roadmap and delivering technology solutions that support its business operations, agent partners and customers.
Lee joined The Hanover in 2003, supporting the company’s commercial lines business within information technology.
During his tenure, he has managed the company’s innovation efforts, led the integration of acquisitions within corporate development, and managed the core commercial product group.
While at The Hanover, he has served in various roles, including Chief Operating Officer of Specialty Lines, and most recently as Senior Vice President, Deputy Chief Information Officer and a member of the senior executive team.
Previously, Lee spent more than 10 years as a consultant in both startups and Fortune 500 companies, covering a broad set of industries including manufacturing, telecom, financial services and pharmaceuticals.
“Will has been instrumental in the advancement of our company’s technology and innovation efforts over the past 18 years,” said John C. Roche, President and Chief Executive Officer at The Hanover.
“He brings to this role his strong leadership skills and deep knowledge of our industry and our company. We are excited to have Will lead our technology efforts into the future.”
In his new role, Lee succeeds Mark L. Berthiaume, who retired this month after seven years at The Hanover.
“We thank Mark for his tremendous contributions over the years,” Roche continued. “Under his leadership, we have made great strides to modernize and innovate our technology infrastructure and capabilities, building a highly talented and committed team.”
“Mark also has been a thought partner to members of our leadership team and me, as well as a trusted ally and advocate for our company’s inclusion and diversity efforts. We wish him the very best in his retirement.”