Global insurance and reinsurance broker Willis Towers Watson has established a new Resolutions team to support financial recovery efforts related to its clients’ most significant, complex and contested insurance claims.
Willis Towers Watson said that the team will extend its traditional claim advocacy services into the dispute resolution arena to provide an effective alternative to disruptive, costly and contentious legal proceedings.
Led by Executive Vice President Rob Lane, the Resolutions team consists of five former practicing coverage attorneys with expertise in all major lines of business and insurance markets.
“The aggregate skill, experience and significant commercial relationships of this team create an unparalleled and unprecedented value-add for our clients,” said Lane.
“The cost of claim disputes, both financially and relationally, are increasingly disproportionate for both sides of the insurance transaction,” he continued. “Resolutions offers a forward-thinking solution utilizing the specialized skills and technology of today’s dynamic insurance marketplace, but predicated on traditional, reasoned negotiations between commercial partners.”
Additional team members include Jim Dorion, Head of Liability Claim Consulting and Carrier Relations; Henry Daar, Leader for National Property Claims; Brian Weiss, Head of Claims and Legal Group, FINEX; and Will Eustace, Head Casualty Coverage Officer.
“Establishing the Resolutions team is part of our ongoing commitment to enhance our platform and expand our claim advocacy capabilities to deliver meaningful results for clients following a significant loss,” said Joe Peiser, Head of Broking for North America.
“Organizations today need highly specialized insurance coverage experts and experienced negotiators to navigate contested claims on their behalf,” he added.
