Reinsurance News

Zurich partners with claims insurtech Snapsheet

28th November 2018 - Author: Charlie Wood

Zurich Insurance Group is partnering with Snapsheet, a provider of virtual claims technology, as it looks to streamline its customer experience and drive new and innovative tech implementations.

Zurich SnapsheetSnapsheet’s software as a service (SaaS) platform allows intake of information from various customer channels including e-mail, text, or a web and mobile app.

This, the company says, allows insurance carriers to better engage customers and process claims more quickly.

It also enables the direct depositing of payments into customers’ bank accounts and covers auto, property and injury for personal and commercial claims.

“The collaboration with Snapsheet will allow Zurich to further streamline the claims journey for our customers and provide additional innovative services,” said Ian Thompson, Zurich’s Group Chief Claims Officer.

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The enhanced Snapsheet services will be available to Zurich customers in Ireland first, with plans to expand to additional countries across operations in Europe, Latin America and Asia Pacific.

“Snapsheet has already processed more than $2.5B worth of claims in the U.S. through our software platform. We continually leverage our own claims data to provide real-time R&D that enhances the functionality and automation of our claims processing software,” said CJ Przybyl, Co-Founder of Snapsheet.

“Zurich recognized the tremendous value to be gained from the Snapsheet suite of software across multiple lines of their P&C business.”

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