DUAL Europe, the European arm of international underwriting agency DUAL Group, has appointed Frank Masteling as Managing Director of DUAL Benelux.
In addition to his new responsibilities, Masteling will continue in his existing role as Head of European Trade Credit, reflecting DUAL Europe’s continued investment in leadership and its long-term commitment to the Benelux market.
Masteling has more than three decades of experience across the financial services and trade credit insurance sectors. His career has included senior underwriting, risk management and commercial leadership positions at several international insurers. Before joining DUAL Europe, he held leadership roles at Atradius, where he was responsible for Special Products across multiple regions, and later at Nexus Trade Credit, where he served as Chief Underwriting Officer, Head of Europe and subsequently Managing Director, overseeing trade credit operations throughout the UK and Europe.
DUAL Europe said Masteling has played a central role in developing its European trade credit business since joining the company as Head of European Trade Credit. The company said he led the launch of its trade credit proposition, expanded the platform across Europe and built a specialist underwriting team, strengthening DUAL Europe’s position in what it described as an increasingly important market.
Masteling commented: “I am excited to take on the role of Managing Director of Benelux and to work closely with a team I already know well and truly value. We have a group of first-class underwriters, alongside highly experienced colleagues across finance, operations and claims. They all are deeply committed to delivering high-quality solutions and outstanding service to our brokers. DUAL Benelux has all the ingredients for significant growth: together, we will continue to strengthen our position as a trusted partner of choice in the market.”
Olaf Jonda, CEO of DUAL Europe, said: “Frank brings an exceptional combination of technical expertise, commercial leadership and international experience built over more than three decades in insurance. Since joining DUAL, he has demonstrated strong commitment and a clear ability to build and lead high performing teams. I am confident that Frank is ideally positioned to lead our Benelux business into its next phase.”
DUAL Europe said DUAL Benelux, established in 2023, has built a strong presence across the region, supported by a team of around 45 professionals based in Rotterdam, Amsterdam and Antwerp. The company attributes its continued development to a focus on technical underwriting expertise, service quality and strong relationships with brokers, while benefiting from the wider scale and capabilities of DUAL Europe.
DUAL Benelux offers a broad portfolio of specialist underwriting solutions for brokers and clients. Its core areas of expertise include Construction & Engineering, Marine & Cargo, Cyber, Financial Lines, Trade Credit, Transactional Risks, and Healthcare & Life Science, with additional business lines currently in development. The company said its approach combines disciplined underwriting with responsive decision-making and local expertise to deliver tailored insurance solutions.
DUAL Europe said the appointment underlines its ongoing focus on sustainable growth in the Benelux region, building on local expertise, consistent underwriting standards and close broker partnerships while reinforcing its long-term commitment to the market.
